Question 1

What contact options does Checkr provide for different user needs?

Accepted Answer

Checkr offers multiple contact pathways including sales consultation for new customers, self-service signup options, candidate support for background check questions, customer support for existing clients, and partnership inquiries for collaboration opportunities.

Question 2

How can prospective customers speak with Checkr sales?

Accepted Answer

Prospective customers can contact Checkr sales by selecting 'Talk to sales' to discuss background check needs and find the best option for their organization, or they can request a demo to see the platform in action.

Question 3

Where can candidates get help with their background check questions?

Accepted Answer

Candidates can access popular articles and live candidate support through Checkr's help center, which provides detailed information about background check status, processes, and frequently asked questions.

Question 4

How can existing customers access support?

Accepted Answer

Current Checkr customers can access popular articles and live customer support through the dedicated customer help section, providing assistance with platform usage, technical questions, and account management.

Question 5

What self-service options are available for getting started with Checkr?

Accepted Answer

Users can sign up for a Checkr account independently and run their first background check in minutes, or they can run a background check on themselves to experience the candidate process firsthand.

Identity Verification

Trust humans with Checkr AI

Employment Background Checks: The Complete Guide

Identity Verification

Trust humans with Checkr AI

Employment Background Checks: The Complete Guide

Contact us

I'm interested in speaking with Sales

I'm interested in getting started on my own

I have a question about my background check

I'm a current Checkr customer and need help

I'm interested in speaking with Sales

I'm interested in getting started on my own

I have a question about my background check

I'm a current Checkr customer and need help

I'd like to run a background check on myself

I'd like to learn more about becoming a partner