Guest Policy

Last Updated: 31 December 2025

Effective Date: 26 September 2025

This Guest Privacy Policy (“Guest Policy”) applies to people visiting our corporate offices in California. This Guest Policy does not cover the following:

  • Visits to our offices in Colorado or Chile;
  • Visits to any coworking spaces used by our employees, even if provided as a benefit to our employees;
  • Job applicants visiting our California office for an in-person interview; or
  • Independent contractors visiting our California office to perform work in that office.

If you are a job applicant or independent contractor, we address our privacy practices relevant to those roles in our Applicant Privacy Policy and Independent Contractor Policy. If you are a California employee, your visits to our California corporate office are covered by our internal Employee Privacy Policy and employee handbook. For California Guests, we intended that this Guest Policy serve as the notice at collection required by the California Consumer Privacy Act (CCPA).

1. Where We Collect Personal Information

During your visit to our California corporate office, we may collect personal information from the below sources:

  • Information you provide to us directly, such as information you submitted when signing in as a guest;
  • Information we collect or receive from others, such as the employee that will be your host during your visit; and
  • Information we infer from network activity and security systems, such as firewall information collected if you log into the company’s guest WiFi using your personal device.

2. Personal Information We Collect

We may collect (and may have collected in the 12 months before this Guest Policy was last updated) the following categories of personal information.

Personal Information CategoriesExamples of Personal Information We Collect
Identifiers and associated information
  • Name
  • Email
  • Arrival time
  • Departure time
  • Host identity
  • Work location visited
  • Personal information under the California Customer Records Act
  • Name
  • Email
  • Arrival time
  • Departure time
  • Host identity
  • Work location visited
  • Internet activity
  • Login credentials
  • User and device identity, including IP addresses
  • Device type
  • Device information
  • Connection details
  • Firewall and security logs
  • Physical location
  • Inferences
  • IP address, WiFi access points, and other information that is used to infer geographic location when you are logged into Checkr’s network using an unmanaged device.
  • Audio, visual. or similar information
  • CCTV footage
  • Professional and employment-related information
  • Company
  • Business address
  • Job title
  • 3. Purposes for Collecting Personal Information

    We may use personal information for the following purposes.

    Personal Information CategoriesWhy We Collect Personal Information
    Identifiers and associated information
  • Facilitate the sales process
  • Cybersecurity, workplace safety, and fraud prevention
  • Conducting business analysis, such as analytics, projections, identifying areas for operational improvement
  • Fulfilling our legal function or obligations
  • Personal information under the California Customer Records Act
  • Facilitate the sales process
  • Cybersecurity, workplace safety, and fraud prevention
  • Conducting business analysis, such as analytics, projections, identifying areas for operational improvement
  • Fulfilling our legal function or obligations
  • Internet activity
  • Cybersecurity, workplace safety, and fraud prevention
  • Conducting business analysis, such as analytics, projections, identifying areas for operational improvement
  • Fulfilling our legal function or obligations
  • Inferences
  • Workplace safety, cybersecurity, fraud prevention, and protection of property
  • Audio, visual. or similar information
  • Facilitate the sales process
  • Cybersecurity, workplace safety, and fraud prevention
  • Conducting business analysis, such as analytics, projections, identifying areas for operational improvement
  • Fulfilling our legal function or obligations
  • Professional and employment-related information
  • Facilitate the sales process
  • Cybersecurity, workplace safety, and fraud prevention
  • Conducting business analysis, such as analytics, projections, identifying areas for operational improvement
  • Fulfilling our legal function or obligations
  • 4. Disclosure of Personal Information

    We may disclose personal information to the following entities.

    Personal Information CategoriesWith Whom Might We Share This Information
    Identifiers and associated information
  • Vendors, including instant messaging platforms to alert hosts that their guests have arrived
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Property managers
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • Personal information under the California Customer Records Act
  • Vendors, including instant messaging platforms to alert hosts that their guests have arrived
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Property managers
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • Internet activity
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • Inferences
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • Audio, visual. or similar information
  • Vendors, including our visitor management solution
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Property managers
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • Professional and employment-related information
  • Affiliates
  • Advisors, such as lawyers and consultants
  • Property managers
  • Regulatory and legal authorities
  • Entities relevant to legal proceedings
  • Entities in connection with a merger, sale of assets, bankruptcy, or similar transaction
  • 5. Disclosure of Personal Information to Service Providers and Contractors

    For Guests in California, we may disclose (and may have disclosed in the last 12 months before this Applicant Policy was last updated) the following categories of personal information to our service providers or contractors for a business purpose:

    • Identifiers and associated information, such as name and email address;
    • Personal information described in the California Customer Records Act, such as name and email;
    • Internet activity, such as IP address and device information;
    • Inferences, such as IP address, WiFi access points, and other information that is used to infer location when you are logged into Checkr’s network using an unmanaged device at Checkr's California office;
    • Audio, visual, or similar information, such as CCTV footage captured when visiting our California office; and
    • Professional or employment-related information, such as company, business address, and title.

    6. Retention of Personal Information

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we delete, deidentify, aggregate, or anonymize your personal information. If we deidentify personal information, we will keep it deidentified and not try to reidentify it unless permitted or required to do so under applicable law.

    7. Your Privacy Rights

    If you live in California, here is information about what rights you might have and how to exercise them.

    7.1 What Rights You Might Have in California

    General Information

    If you live in California, the CCPA can provide guests the following rights, subject to some exceptions:

    • The right to request access to the information we hold about you, including details about how we process your personal information.
    • The right to request deletion of your personal information.
    • The right to correct your personal information.
    • The right to opt out of the sale or sharing of your personal information.
    • The right not to be discriminated against based on your exercise of any of the rights described in this Section 6.1.

    Sensitive Information

    If we use or disclose sensitive personal information under the CCPA, we limit our use or disclosure of that information to only certain purposes designated in the CCPA. We therefore do not need to offer the right to limit the use and disclosure of that information beyond those designated purposes.

    7.2 Selling Information and Using It for Cross-Context Behavioral Advertising

    We do not “sell” or “share” Guests' personal information for “cross-context behavioral advertising,” as those terms are defined in the CCPA. If, however, you visit our website open to the public, such as our homepage, we might sell or share your personal information collected during your visit to those parts of the website for cross-context behavioral advertising. Such information might include limited identifiers and internet activity, which we may provide to social media platforms and advertising partners for our advertising and marketing purposes. To learn about how to opt out of that sharing, please read our Privacy Policy. There, you will also find information about how Checkr treats Global Privacy Control (GPC) signals and how to enable them from your browser.

    7.3 Exercising These Rights

    To the extent required by applicable law, Checkr will help you exercise the above rights for free. To exercise these rights, please contact us at hello@checkr.com. When you make a request to exercise your rights, we will verify your identity by asking for information that matches our records. This may include your name, contact information, and details about your visit.

    If you would like an authorized agent to make a privacy rights request on your behalf, we may ask for written, signed permission that the agent has been authorized to act on your behalf. Once the written authorization is provided, we will review your request and respond in accordance with applicable law.

    7. Protection of Personal Information

    Checkr has adopted physical, technological, and administrative safeguards to help protect the security and privacy of the information we have about you. Such safeguards include encryption, multi-factor authentication, and other proactive security measures to help protect your information against unauthorized access and disclosure. That said, no system is completely secure. We therefore cannot guarantee the security of any information we process as part of your visit to our California office.

    8. Links to Other Websites

    Although we might provide links to unaffiliated websites, this Guest Policy does not apply to your use of those sites. If you follow links to such sites, we recommend that you review their privacy policies since they might be different from ours. Checkr is not responsible for unaffiliated sites’ privacy or data security practices or policies.

    9. Children

    Checkr does not direct its services to or knowingly collect or solicit personal information from children under 16. Consequently, Checkr does not have actual knowledge that it sells or shares the such children's personal information.

    10. Changes to This Guest Policy

    Checkr may change this Guest Policy at any time. We will post any changes on this webpage and update the “Last Updated” date at the beginning of this Guest Policy to reflect the date of those changes. We recommend that you review this webpage periodically to stay informed of any changes. To the extent required by applicable law, we will provide a prominent notice of material changes and the effective date of the changes before making them. For example, we might include a notice on the Site or email you about the material change.

    11. Contact Information

    If you have a question or complaint about Checkr’s privacy practices, you can contact us at the following:

    Checkr, Inc.
    Attn: Privacy Questions
    1 Montgomery St
    San Francisco, CA 94104
    hello@checkr.com

    For a faster response, we recommend contacting us at the above email rather than through other methods.